SUNDAY LUNCH OUT

Today we decided to treat ourselves, Hub and I, to lunch out.  We’re just finishing a  two-week break from looking after grandchildren, and Hub goes back on Tuesday.  I follow a few days later when I’ve held a deacons’ meeting.

A new Harvester has opened on the sea front.  Our recent experiences of Harvester have been very good:  when we have the chance of a few days at home, we set out from Surrey early and have breakfast with them at the Solstice services near Stonehenge.  The food is always fresh and reasonably-priced, and for us it’s a treat.

Hub popped in yesterday to book a table.  We thought it would be very busy, with the end of the Easter holidays today:  but no, they said, no booking necessary.

As we went down the steps from the esplanade, we were greeted by rows of bins, higgledy-piggledy, outside.  Hmm, we said.  They need to tidy that up.  Not very welcoming.  But then, they are a new business and may still be refurbishing.  We’ll give them the benefit of the doubt.

We pushed open the door.  We expected a member of staff to meet us and show us a table, but nothing happened and we took ourselves to one in the window.  There were a number of uncleared tables:  we stacked the dirty cups we found on a tray and put it elsewhere.  We found some menus and started to study them.

Then one of the staff walked into our section and announced that no meals were being served where we were sitting.  We needed to sit elsewhere … and there was a half-hour wait for a table.

We protested.  We said we had checked, only yesterday.  We had been told no booking was necessary.

She gave no explanation, simply repeating what she’d already said.

Half an hour?  Bah.  We put on our coats and moved next door to another restaurant, where we were very promptly and cheerfully served with a freshly-cooked roast dinner.

I hope the Harvester sorts itself out.  Otherwise I don’t hold out much hope for its success as a business.

(image from myholidaycottagemarketing.uk)

 

Advertisements

3 thoughts on “SUNDAY LUNCH OUT

  1. It’s so frustrating receiving such shoddy service, why can’t they put the effort in, if they want our money they have to come up with the goods, that’s how the cookie crumbles. So glad you got your lunch, shame to had to suffer poor service first.xxx

    Liked by 1 person

  2. That is a very unpleasant experience. As you say, this particular member of the chain, needs to sort itself out. It doesn’t look hopeful, if that is just the starting point with the in-house (mis)management.

    The place next door deserved your business and it sounds like you had a pleasant interlude there.

    Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s